Netaxept issue

Incident Report for Nets Netaxept

Resolved

This incident has been resolved.

Posted Sep 14, 2022 - 11:00 CEST

Monitoring

The "https://epayment.bbs.no" endpoint has been reestablished and we can see that the platform is stabilizing.
Our tech-team will continue to monitor the system.

Posted Sep 13, 2022 - 17:10 CEST

Update

A fix is currently being implemented that may result in longer response time on transactions.

Posted Sep 13, 2022 - 15:15 CEST

Identified

We are seeing connection issues with merchants who are using the "https://epayment.bbs.no" endpoint - our tech-team is working on a solution however merchants can resolve the issue by changing endpoint to "https://epayment.nets.eu" as well.

Posted Sep 12, 2022 - 12:00 CEST

This incident affected: Netaxept Terminal.