All Systems Operational

Netaxept Terminal Operational
Netaxept API Operational
Netaxept Merchant Administration Operational
Netaxept Customer Test Operational
Netaxept Other Components Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance window on Netaxept - CHG0180754 Nov 5, 2026 01:00-02:00 CET

During the maintenance window, consumer may experience a disruption of our services for up to 5 minutes.
Posted on Oct 22, 2026 - 16:41 CEST

Nov 1, 2026

No incidents reported today.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Resolved - An issue has been resolved affecting transaction processing on Netaxept yesterday between 15:00 - 16:38 CET.
Oct 25, 16:38 CET
Investigating - We currently investigating an issue on Netaxept
Oct 25, 15:00 CET

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Resolved - This incident has been resolved.
Oct 23, 12:52 CEST
Monitoring - An internal configuration error within Nets transaction validation rules has been identified. Nets is rolling back the change to restore services.
Oct 23, 12:42 CEST

Oct 22, 2026

Resolved - We would like to inform you about recently identified security vulnerabilities affecting PHP (CVE-2026-109618 and CVE-2026-109619), which may impact certain e-commerce platforms and hosting environments.
These vulnerabilities are not specific to Nexi's payment plugins but may affect the environments in which they operate.

What action should you take?
Self-hosted solutions: If you manage your own hosting environment, we recommend reviewing your PHP version and applying the relevant security updates as soon as possible.

Managed hosting solutions: If your online store is hosted by a third-party provider, security updates are typically managed by your hosting provider. We recommend confirming that the necessary updates have been applied.

We encourage you to review your environment with your technical team or hosting provider and take any necessary actions to ensure your online store remains secure. For further technical details, affected versions and available security updates, please refer to the official PHP security advisory: https://www.php.net/archive/2026.php#2026-10-21-5

Oct 22, 12:27 CEST

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.