Refund issue with Swedbank - INC0688482
Identified - The issue has been identified and a fix is planned for 24/11.
Nov 19, 2024 - 15:00 CET
Investigating - We are currently investigating an issue affecting refunds with merchants using Swedbank as acquirer.
Some refunds are getting rejected with "05 - Refused by issuer".
Our tech team is in dialog with Swedbank.
Nov 13, 2024 - 11:00 CET
Netaxept Terminal Operational
Netaxept API Operational
Netaxept Merchant Administration Operational
Netaxept Customer Test Operational
Netaxept Other Components Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Disturbance at Swish
Resolved - This incident has been resolved.
Nov 16, 23:06 CET
Identified - Swish has reported disturbances impacting payments.
https://status.swish.nu/
Nov 16, 19:09 CET
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Nov 12, 2024

No incidents reported.

Nov 11, 2024
Maintenance on 3D-Secure service systems - CHG0339531
Completed - The scheduled maintenance has been completed.
Nov 11, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 01:00 CET
Scheduled - During the maintenance window, consumer may experience disruptions of our service for a short while.
Nov 4, 13:34 CET
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Swish issue
Resolved - This incident has been resolved.
Nov 8, 10:13 CET
Identified - Swish has confirmed disturbances impacting Swish payments.
https://status.swish.nu/
Nov 8, 08:40 CET
Nov 7, 2024

No incidents reported.

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