tag:netaxept-status.developers.nets.eu,2005:/historyNets Netaxept Status - Incident History2024-03-29T06:23:40+01:00Nets Netaxepttag:netaxept-status.developers.nets.eu,2005:Incident/203502222024-03-25T13:14:05+01:002024-03-25T13:21:16+01:00Disturbance on Netaxept - INC0604105<p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>13:14</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>12:56</var> CET</small><br><strong>Identified</strong> - We are currently experiencing disturbance on Netaxept. <br />API has elevated response time - transactions might timeout as a result.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/202998492024-03-19T11:50:50+01:002024-03-19T14:17:57+01:00Disturbance on Test-Environment - INC0602388<p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>11:50</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>11:03</var> CET</small><br><strong>Investigating</strong> - We are currently investigating an issue that shows an Internal Error</p>tag:netaxept-status.developers.nets.eu,2005:Incident/201759372024-03-18T02:00:57+01:002024-03-18T02:00:57+01:003rd party maintenance on 3D-Secure service systems<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>02:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>01:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>14:15</var> CET</small><br><strong>Scheduled</strong> - During the maintenance window, consumers may experience disruptions of our service for a short while during the change.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/202324692024-03-13T16:02:17+01:002024-03-13T16:02:17+01:00Vipps MobilePay - INC0600917<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>16:02</var> CET</small><br><strong>Resolved</strong> - This incident has been identified as an incident on Vipps MobilePay infrastructure. We are in contact assisting Vipps MobilePay to resolve the incident on their side.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>11:30</var> CET</small><br><strong>Identified</strong> - Vipps and MobilePay merged and made changes to their infrastructure, this might cause an issue with requests and/or callbacks. Team is working on resolving this issue</p>tag:netaxept-status.developers.nets.eu,2005:Incident/202245952024-03-13T05:00:56+01:002024-03-13T05:00:56+01:00Riverty maintenance<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>04:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>13:40</var> CET</small><br><strong>Scheduled</strong> - Riverty will be performing maintenance on Wednesday 13/3 between 04:00-05:00 CET. <br />During the timeframe Riverty is expected to have 10 minutes of downtime. <br /><br />Riverty will not be able to accept new customers, invoices, reservations, accounts, withdrawals or requests to API during the downtime. <br /><br />https://status.riverty.io/</p>tag:netaxept-status.developers.nets.eu,2005:Incident/202220812024-03-12T16:30:10+01:002024-03-12T16:42:17+01:00Slowness on Netaxept Administration - INC0600475<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>16:30</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>06:52</var> CET</small><br><strong>Identified</strong> - We have identified slowness on Netaxept Administration</p>tag:netaxept-status.developers.nets.eu,2005:Incident/202131382024-03-11T16:37:39+01:002024-03-11T18:09:26+01:00Slowness on Netaxept Admin - INC0600179<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>16:37</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>08:30</var> CET</small><br><strong>Identified</strong> - We have identified slowness on Netaxept Administration</p>tag:netaxept-status.developers.nets.eu,2005:Incident/202118652024-03-11T08:00:55+01:002024-03-11T08:29:34+01:00Disturbance on Test Environment - INC0600079<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>08:00</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>00:06</var> CET</small><br><strong>Investigating</strong> - We are currently investigating an issue that shows a warning when accessing Test-Environment</p>tag:netaxept-status.developers.nets.eu,2005:Incident/201734252024-03-06T18:30:26+01:002024-03-06T18:41:34+01:00Slowness in Netaxept Administration - INC0598753<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>18:30</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>08:00</var> CET</small><br><strong>Investigating</strong> - We are currently investigating an issue that might cause slowness or timeouts in Netaxept Administration.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/201667452024-03-05T17:00:52+01:002024-03-05T17:05:02+01:00Slowness on Netaxept Admin - INC0598398<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>17:00</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>08:50</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/201654712024-03-04T22:10:00+01:002024-03-05T12:17:48+01:00Potential 3D Secure issue - INC0598288<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>22:10</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>21:40</var> CET</small><br><strong>Identified</strong> - We have identified an increase in non-authenticated 3D Secure transactions.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/201566502024-03-04T11:45:06+01:002024-03-05T12:44:36+01:00Potential 3D Secure issue - INC0598062<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>11:45</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>11:33</var> CET</small><br><strong>Investigating</strong> - We are currently investigating a potential issue with elevated 3D Secure failures.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/201285412024-03-01T12:56:06+01:002024-03-01T13:23:48+01:00Disturbance on Netaxept - INC0597403<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>12:56</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>12:00</var> CET</small><br><strong>Investigating</strong> - We are currently investigating an issue affecting card transactions.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/201068682024-02-29T13:50:25+01:002024-03-01T10:58:28+01:00Issue affecting card transactions - INC0597110<p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>13:50</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved. <br />Rootcause was due to in instability on MitID.<br />https://digitaliser.dk/mitid/nyt-fra-mitid/2024/feb/driftsforstyrrelser-mitid-2</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>12:55</var> CET</small><br><strong>Investigating</strong> - We are currently investigating an issue affecting card transactions, we see an increase in non-authorized payments.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/200957622024-02-28T13:53:09+01:002024-02-29T09:56:15+01:00Delay in Settlement report delivery - INC0596561<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>13:53</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>10:00</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/200583582024-02-28T05:00:57+01:002024-02-28T05:00:57+01:00Planned maintenance at Swish<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>03:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>16:33</var> CET</small><br><strong>Scheduled</strong> - Swish will carry out a planned maintenance that may affect Swish payments during this time</p>tag:netaxept-status.developers.nets.eu,2005:Incident/200876312024-02-27T15:50:38+01:002024-02-27T16:25:53+01:00Test environment issue<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>15:50</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>12:40</var> CET</small><br><strong>Investigating</strong> - We are currently investigating an error affecting the test environment on Netaxept.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/200878302024-02-27T14:25:04+01:002024-02-27T14:36:10+01:00Disturbance on Netaxept - INC0596369<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>14:25</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>14:04</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/200769152024-02-26T10:16:00+01:002024-02-26T10:31:14+01:00High response time on Netaxept - INC0595879<p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>10:16</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>10:05</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/200569522024-02-23T15:00:02+01:002024-02-26T09:47:18+01:00Disturbance at Nordea affecting Swish<p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>15:00</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>11:36</var> CET</small><br><strong>Identified</strong> - Swish has confirmed that they are currently experiencing disturbances at Nordea that may affect Swish payments related to Nordea bank. <br />https://www.swish.nu/operating-info</p>tag:netaxept-status.developers.nets.eu,2005:Incident/200502482024-02-22T12:20:26+01:002024-02-22T18:50:39+01:003D Secure issue - INC0595330<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>12:20</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>09:40</var> CET</small><br><strong>Identified</strong> - We have identified an external issue resulting in increased 3D Secure failures for Mastercard transactions.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/199991572024-02-22T10:58:33+01:002024-02-22T10:58:33+01:00Riverty maintenance<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>10:58</var> CET</small><br><strong>Completed</strong> - Riverty has canceled their planned maintenance for today. <br />At this point in time we have not yet received a new date for the substitute maintenance.<br />We intend to update our status page once we know more.</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>12:22</var> CET</small><br><strong>Scheduled</strong> - Riverty will be performing maintenance on Thursday 22/2 between 15:00-15:30 CET. <br />During the timeframe Riverty is expected to have 10 minutes of downtime. <br /><br />Riverty will not be able to accept new customers, invoices, reservations, accounts, withdrawals or requests to API during the downtime. <br /><br />https://status.riverty.io/</p>tag:netaxept-status.developers.nets.eu,2005:Incident/200460542024-02-21T21:28:38+01:002024-02-22T18:52:10+01:003D Secure issue - INC0594986<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>21:28</var> CET</small><br><strong>Resolved</strong> - We have received confirmation that the incident has been resolved by the ACS provider.<br />A minor number of transactions has been declined or timed out due to this incident.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>10:30</var> CET</small><br><strong>Identified</strong> - We have received confirmation that a major ACS is having operational issues.<br />This is impacting card-transactions with a higher than normal decline rate.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/200368732024-02-21T16:00:11+01:002024-02-23T10:35:37+01:00Merchant Administration slowness - INC0594780<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>16:00</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>10:00</var> CET</small><br><strong>Identified</strong> - We have identified slowness in Admin page responsiveness.</p>tag:netaxept-status.developers.nets.eu,2005:Incident/199903852024-02-20T11:00:56+01:002024-02-20T11:00:56+01:00Maintenance on 3D-Secure service systems<p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>11:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>10:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>10:13</var> CET</small><br><strong>Scheduled</strong> - During the maintenance window, card transactions might experience disruptions of the 3D-Secure service for a short period. However, no downtime is expected</p>